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Community Guidelines

Our platform is built on trust between clinicians, clinics, and patients. These guidelines help everyone participate in a way that is honest, respectful, and genuinely helpful.

Last updated: July 2026

Who 2 See is a professional referral network for physical therapists, clinics, and patients. All users — whether leaving a review, endorsing a colleague, or building a referral list — are expected to act with integrity. These guidelines apply to all content created on the platform.

Good Faith & Accuracy

Experiences may vary. While we verify professional credentials and work to confirm the information shared here, Who 2 See runs on good faith and depends on accurate, honest reporting from clinics, companies, providers, and patients. Listings, availability, and reviews reflect what these parties tell us — please confirm details directly with a clinic before relying on them.

Leaving Honest Reviews

  • Only review clinics or providers you have personally visited or received a direct referral from.
  • Base your rating on your genuine experience — star ratings and written reviews must reflect reality.
  • Word-of-mouth reviews are allowed but should be clearly indicated as such.
  • Do not leave reviews in exchange for incentives, discounts, or compensation.
  • One review per clinic or provider per user. Duplicate or coordinated reviews will be removed.

Provider Peer Endorsements

  • Highest Recommendations are reserved for colleagues you have personally worked with or directly observed.
  • Do not use peer ratings to manipulate rankings or target competitors.
  • Your Top Endorsement may only be given to one clinic or provider at a time.
  • Endorsing in exchange for a reciprocal endorsement is a conflict of interest and is not allowed.
  • Ratings are semi-private — your name is not shown, but your association may be visible to admins.

Written Content Standards

  • Keep reviews and notes professional and respectful — no personal attacks or defamatory language.
  • Do not include other people's private health information (PHI) in your reviews.
  • Avoid mentioning specific medical diagnoses, procedures, or insurance disputes in public reviews.
  • Spam, promotional content, or links to external services are not allowed in reviews or referral entries.
  • Reviews must be written in English or the primary language of the platform.
  • Reviews not written in English may be translated into the platform's primary language.

Building a Healthy Network

  • Referral lists are a professional resource — include contacts you genuinely recommend to patients.
  • Keep contact details accurate and up to date. Outdated referrals harm patient care.
  • When sharing a referral list publicly, ensure all contacts are aware they may be listed.
  • Do not add competitors or individuals without a professional basis for the referral.
  • Inviting colleagues to join the platform should be done respectfully and without pressure.

Prohibited Behavior

  • Impersonating another clinician, clinic, or patient is strictly prohibited.
  • Creating fake accounts or bot accounts to boost ratings will result in immediate removal.
  • Harassment of other providers, patients, or platform staff will not be tolerated.
  • Sharing another user's personal information without consent is a violation of privacy policy.
  • Attempting to manipulate search rankings or leaderboard positions through artificial means.

Enforcement & Appeals

  • Violations may result in content removal, account suspension, or permanent ban depending on severity.
  • Reported content is reviewed by our moderation team within 5 business days.
  • If your content was removed in error, contact support with a description of the situation.
  • Repeated minor violations will be treated as a serious violation after the third occurrence.
  • We reserve the right to update these guidelines as the platform grows — users will be notified of major changes.

Questions about these guidelines? Contact support